1. Who these terms are between
These terms govern your use of twoke ("twoke", "we", "us"), the copy-trading and Spot platform at twoke.io, and form an agreement between twoke and you as the person using it.
twoke is established in the Republic of Haiti. twoke can be reached for every purpose in this document at enfo@twoke.io.
2. What twoke is, and what it is not
twoke is execution software. It runs automated trading engines, called masters, and mirrors their decisions into an exchange account that you own and control. Every copied trade is re-sized to the assets in your account and re-checked against risk limits you set before any order is placed.
twoke is not an investment adviser, a broker, a fund, or a custodian. It never holds, receives, moves or withdraws your crypto-assets or any other funds: they stay in your own exchange account and your own wallet at all times. It does not assess whether trading is suitable for you, and does not promise that any master will trade at all in a given period or will be profitable. Nothing on the platform is financial, legal or tax advice.
twoke is not a bank or a financial institution within the meaning of the Haitian law of 14 May 2012 on banks and other financial institutions, and it is not licensed or supervised by the Banque de la République d'Haïti (BRH). No deposit guarantee or public compensation scheme covers your trading or your funds.
Haiti has no law that licenses or forbids crypto-assets, and the BRH does not supervise them. Crypto-assets are not legal tender in Haiti, and their legal treatment may change.
Past performance of any master does not indicate future results.
3. Eligibility
You must be at least 18 years old and legally permitted to trade crypto-assets, derivatives and CFDs — including forex, indices and commodities — where you live. You are solely responsible for determining whether your use of twoke, and of the exchange you connect, is lawful in your jurisdiction, and for any tax arising from your trading.
You must not use twoke if you are subject to sanctions, or located in a jurisdiction where the exchange you connect prohibits access. Your exchange's own terms apply to your account there in addition to these terms.
You confirm that the funds you trade and pay with come from lawful sources. twoke never holds your crypto: it stays in your own exchange account. twoke complies with Haitian law, may suspend an account where the law requires it, and will answer lawful requests of the competent Haitian authorities, including the Unité Centrale de Renseignements Financiers (UCREF).
4. Your twoke account
You sign in with an email address and a password of at least 12 characters, and may instead request a one-time code by email. Certain actions — connecting or replacing an exchange API key, and exporting your data — additionally require a fresh code sent to your email at the moment you perform them.
You are responsible for keeping your email account and password secure and for activity carried out through your account. Tell us at enfo@twoke.io promptly if you believe either has been compromised.
One account per person. Do not share access, and do not attempt to circumvent platform limits such as the cap on connected exchange accounts that have no subscription.
5. Exchange accounts and API keys
You connect your own Bybit, Binance or MEXC account by supplying an API key. That key must be scoped to trading and reading only. Do not enable withdrawal permission — twoke never requires it and will never ask for it.
You connect a cTrader account by signing in at cTrader (OAuth) and choosing the account; the access tokens cTrader returns are stored encrypted, in the same way as an API secret.
Your API secret is encrypted before storage and is never displayed, exported in readable form, or logged. twoke never takes custody of the funds in your exchange account: it places orders through your key, and your crypto remains at your exchange under your control at all times.
You choose whether a connected key points at a demo/testnet environment or at live funds. Live trading uses real funds entirely at your own risk. You may replace a key at any time, and may remove a connected account when it has no active subscription and no open positions.
Each exchange account may follow only one master. This is a technical constraint of one-way position mode, not a commercial one.
6. Subscriptions and payment
Subscriptions are sold per master, for one specific connected exchange account, in three durations: quarterly (90 days), semi-annual (180 days) and annual (365 days). The price applicable to your purchase is the one displayed at checkout at that moment, and the price actually charged is recorded against your subscription so later price changes do not alter it.
Payment is made in USDC, in USDT, or in the network's own coin where checkout offers it, on Polygon, Ethereum or NEAR, directly from a wallet you control to a smart contract. twoke never receives your wallet's keys and cannot take a payment you did not sign. A subscription becomes active when the confirmed on-chain payment is observed. twoke stores no payment method and nothing renews automatically — a subscription simply expires unless you renew it.
A payment sent to a wrong address, on a wrong network, in an unsupported token or for a wrong amount may be unrecoverable: twoke cannot reverse an on-chain transaction and is not liable for it, nor for a fault in a blockchain network or a wallet.
If a payment is made for an exchange account that cannot receive it, the subscription is held for you to attach to an eligible account rather than rejected.
7. Spot (long-term buying)
Spot buys the coins, tokenized stocks and metals you choose on your own live Bybit, Binance or MEXC account, by the method you set for each pair. Spot buys; it sells only if you switch on take profit or a stop for a pair, after signing the take-profit and stop agreement, and then only by the rules you set, part of what Spot bought for that pair, on that same account. A Spot subscription is sold for one year and covers one Spot account on each exchange (Bybit, Binance and MEXC); a second Spot account on the same exchange needs its own subscription. A Spot account cannot follow a master at the same time.
On Bybit or Binance you may choose leverage of 3x or 5x for a pair only after signing the leverage risk agreement, which is versioned and recorded with its date. Leverage borrows from your exchange; the exchange, not twoke, can sell the position to repay that loan, and you can lose all the crypto you put in. Leverage is not available on MEXC: Spot buys there at 1x only.
8. No refunds
SUBSCRIPTION PAYMENTS ARE NON-REFUNDABLE. This applies without exception: no partial refunds, no pro-rating for unused time, no refund for platform downtime, exchange outages, or periods in which a master places no trades, and no refund on termination, whoever ends access, or on removal of a connected account. An amount above the plan price that the payment contract returns in the same transaction is not a refund.
You confirm this at the point of payment as well as by accepting these terms. If this is not acceptable to you, do not purchase a subscription. A subscription can be bound to a demo exchange account, so a master can be followed without risking crypto before the account is moved to live.
Moving to a longer plan preserves your remaining time rather than refunding it: the new expiry is calculated from whichever is later, today or your current expiry, plus the new plan's full duration. Moving to a shorter plan is not supported.
9. Trading risk
Trading crypto perpetual futures with leverage carries a substantial risk of loss and is not suitable for everyone. You can lose some or all of the crypto in the exchange account you connect.
Every copy-trading position opened by twoke carries a stop-loss and a take-profit, and an unprotected position is closed rather than left running. Spot buys carry no stop-loss unless you set one on Spot › VCA; a stop there sells at the daily close and can fill lower than its level. A stop-loss reduces risk; it does not remove it. Price gaps, slippage, thin liquidity, exchange outages and liquidation can all produce losses larger than the stop distance implies.
You choose the risk settings that govern your account, including the percentage of the assets in your account risked per trade. Those settings determine the size of each copied trade within the platform's 3% cap, can refuse a trade or close open copies when a limit is reached and, if you enable compound, raise risk after wins; they remain your decision and your responsibility.
Trades are placed on your account automatically, without your intervention, by software. The masters are automated engines or, where stated, a trader whose trades are copied automatically: a model error, a software fault or a wrong market reading can open or close a trade you would not have chosen.
Your results will differ from the master's own results: a copy fills at your exchange's price at that moment, can be skipped for the reasons listed in clause 10, and is sized to the assets in your own account and your settings.
If you believe an exchange API key is compromised, revoke it at your exchange at once, then tell us at enfo@twoke.io.
The risks described in these terms are the main ones, not all of them: trading and crypto-assets carry risks that no one can foresee.
10. Availability, and what we do not promise
twoke is provided as-is and as-available. We do not guarantee uninterrupted operation, and the platform depends on third parties — your exchange or broker, its API and websocket services, the Polygon, Ethereum and NEAR networks, and email delivery — whose availability is outside our control.
We do not promise that a master will trade in any given period, will produce a profit, or will replicate a trade to your account. A copy is legitimately skipped where price has moved beyond your deviation limit, where the size derived from your risk percentage falls below the exchange's minimum order size, where your available margin is insufficient, or where one of your own limits refuses it.
Demo and testnet environments are operated by the exchanges, not by us, and may be reset by them without notice.
11. Acceptable use
You agree not to:
- use twoke for any unlawful purpose, or in breach of your exchange's terms;
- attempt to gain unauthorised access to the platform, other users' data, or any system it connects to;
- interfere with, overload, or probe the service, or circumvent rate limits or account limits;
- resell, redistribute or publish a master's live signals, or provide access to your subscription to others;
- reverse engineer the platform or its models except to the extent that restriction is unenforceable by law.
12. Suspension and termination
We may suspend or terminate access where these terms are breached, where required by law, or where continued operation would create a security or safety risk for you or other users.
You may stop copying at any time using the kill switch in your dashboard, or by letting a subscription expire. Stopping does not close positions that are already open on your exchange account: they keep their protective orders, twoke continues to apply the master's stop moves and exit to them, and you may close them yourself at your exchange at any time.
Termination does not give rise to a refund. See clause 8.
13. Limitation of liability
twoke undertakes to operate the platform with reasonable care. This is an obligation of means, not of result: twoke guarantees no trading outcome.
To the fullest extent permitted by Haitian law, twoke is not liable for trading losses, lost profits, or indirect or consequential losses arising from your use of the platform, including losses caused by market movements, exchange outages, network failures, price gaps, slippage, liquidation, or a master's trading decisions placed within the settings you chose.
twoke is not liable for the acts or failures of third parties it does not control: your exchange or broker, the blockchains and wallets used for payment, your email provider, or a compromise of your API key, wallet or email that happens outside twoke's systems. Nor is it liable for the consequences of the risk settings, leverage and accounts you choose.
Where twoke is liable despite this clause, its total liability to you for all claims is limited to the price, at the time of the event that gave rise to the claim, of the subscription plan concerned, whether you paid for it or received it at no charge.
Nothing in these terms excludes liability for fraud, wilful misconduct (dol) or gross fault (faute lourde), or any liability that cannot be excluded under Haitian law.
14. Your indemnity
You agree to compensate twoke for any loss, claim or cost, including reasonable legal fees, that a third party or an authority brings against twoke because you breached these terms, used the platform unlawfully, or failed to meet your own obligations towards your exchange, your broker or the tax authorities.
15. Events beyond our control
twoke is not responsible for any failure or delay caused by events beyond its reasonable control, including outages of an exchange, a broker or a blockchain network, failures of power, internet or cloud services, cyber-attacks, civil unrest, natural disasters, epidemics, strikes, and acts or decisions of public authorities. Copying may pause during such events; positions already open remain on your exchange account with their protective orders.
16. Changes to these terms
These terms are versioned. When the version changes, your previous acceptance no longer counts and you are asked to accept the new version before you next subscribe to a master or connect an exchange key. The version you accepted, and when, is recorded against your account.
You agree that accepting these terms, the risk disclosure or the leverage agreement on the platform is your electronic signature under the Haitian law of 17 March 2017 on electronic signature, and that twoke's record of what was accepted, by which account, when and from which IP address may be produced as evidence of your consent.
Until you accept a new version, the version you last accepted continues to govern your current subscriptions. A new version is shown to you on the platform when it is published, and material changes are reflected in the version shown at the top of this page.
17. Governing law
These terms are governed by the laws of the Republic of Haiti.
If a dispute arises, write to enfo@twoke.io first: we will look for an amicable solution within 30 days. Failing that, the dispute will be brought before the competent courts of the Republic of Haiti.
These terms are written in English and in Haitian Kreyòl. The English version is the reference version: if the two ever differ, the English version prevails.
If a court finds any part of these terms invalid, the rest remains in force. These terms, the privacy policy, the risk disclosure and, where you signed it, the leverage agreement are the whole agreement between you and twoke. If twoke does not enforce a right at one moment, it does not give that right up.
18. Contact
Questions about these terms: enfo@twoke.io. We also answer on WhatsApp, and the address is in the footer of every page. Never send an API secret or a wallet seed phrase through any channel — support does not need either and will never ask for them.